Terms & Conditions of Entry and Booking
These terms govern patron entry, table reservations, and gaming activities at Ironbark Dining & Casino Lounge (operated by Ironbark Dining & Entertainment Pty Ltd). By entering our Southbank venue or utilizing our digital booking portal, you consent to these legally binding provisions.
Licensed Victorian Venue
Complying with the Casino Control Act 1991 and Liquor Control Reform Act 1998.
Core Venue Conditions
A summary of regulatory requirements governing age, conduct, and reservations.
Strict Age Verification (18+)
Under Section 74 of the Casino Control Act 1991 (VIC), persons under 18 years of age are strictly barred from entering casino gaming floor corridors.
Dress Standards & Decorum
Smart casual to black-tie attire is required at all times. Management reserves the right to deny admission for torn clothing, hats, or aggressive deportment.
Reservation Deposits
Bookings for private salons and the 8-seat Chef's Table require a pre-authorized deposit, refundable up to 48 hours prior to the scheduled booking.
Responsible Gaming Code of Conduct
Ironbark upholds the Victorian Responsible Gambling Foundation guidelines. We provide patrons with self-exclusion mechanisms, voluntary wagering limit caps, and 24-hour access to confidential support counselors.
- On-demand voluntary self-exclusion and timeout options
- Staff trained to identify indicators of potential distress
- Gambling Helpline support: 1800 858 858 (Free, confidential 24/7)
Certified Fair Gaming
Roulette and card equipment monitored under VGCCC regulatory supervision.
Dining & Salon Cancellation Terms
Transparent guidelines concerning schedule modifications and deposit refunds.
Standard Dining Tables
Cancellations permitted up to 24 hours prior without fee. Late cancellations incur a $50 AUD per seat fee.
Chef's Table Capsule
Requires 48 hours notice for full refund to allow ingredient preparation and waitlist re-allocation.
Salon Privé Buyouts
Requires 7 days notice for private salon buyouts. Deposit credit transferable within a 90-day window.
Venue Standards Gallery
A look at the disciplined luxury and decorum maintained across our floors.
Applicable Law & Dispute Resolution
These terms are governed exclusively by the laws of the State of Victoria, Australia. Any unresolved disputes arising in connection with venue entry or gaming activities shall be submitted to the jurisdiction of the courts of Victoria.
Compliance Contact
Direct all contractual inquiries or regulatory notices to our Legal Compliance Directorate.
Contact Compliance TeamCommitted to Safe & Sovereign Hospitality
Ironbark Dining & Casino Lounge — Southbank Promenade, Melbourne, Victoria.